Cambridgeshire County Council Customer Services

 

Cambridgeshire County Council Customer Services

Countywide (all ages)

This service includes the County Council's Contact Centre and responsibility for the four corporate reception sites based at Shire Hall and Castle Court in Cambridge, Scott House in Huntingdon and Awdry House in Wisbech. Customer Services acts as the council's first point of contact for Customers.

The Contact Centre provides easy access to many local services by phone, email, fax and minicom. These services range from the assessment and issuing of Blue Badges (disabled parking permits) to Adult and Children's Social Care. Phone and email are by far the most popular ways of contacting the County Council and form the main activity of the Contact Centre. Within the reception sites, staff can help with your enquiries and assist customers to easily access information and transactions online, using the council's website:

www.cambridgeshire.gov.uk

You can contact a Customer Service Advisor Monday to Friday 8am to 6pm and Saturday 9am to 1pm, unless otherwise specified using the number below. You will always speak to a real person based in Cambridgeshire. We will endeavour to answer or resolve your issue there and then, but where that is not possible, we will ensure that you are referred to the right person.


T: 0345 045 5200

E: info@cambridgeshire.gov.uk

W: http://www.cambridgeshire.gov.uk